Privacy Policy

1. Introduction

1.1. We are fully committed to protecting the privacy of our users. This privacy policy explains how we collect, use and share your personal information when you use our website. It also informs you of your rights regarding your personal data, including how to access, update and control it.


1.2. By accessing or using this site, you agree to the terms of this privacy policy.

2. Definitions

2.1. Personal information: Means any data that allows an individual to be identified, excluding anonymous or aggregated information.


2.2. Data protection laws: References to the Act respecting the protection of personal information in the private sector (LQ P-39.1) and the Personal Information Protection and Electronic Documents Act (LC 2000, C.5).

2.3. Privacy Policy: Document governing the collection, use, disclosure and management of personal information in accordance with data protection laws.

3. Discretion

Some provisions of this policy may go beyond legal requirements. In such cases, we have full discretion to apply them.

4. Personal information collected

4.1. Personal information may include, but is not limited to:


  • Name, age, gender, marital status
  • Billing and shipping address
  • Payment details including credit/debit card
  • Phone number, email address
  • Cookies and information related to the use of the site (IP address, device, browser type)
  • Details of pages viewed, time of visit, documents viewed

4.2. This data is collected to improve your user experience and ensure optimal service.


5. Use of Cookies


5.1. A cookie is a small file stored on your device to identify your browser when you visit our site.


5.2. Cookies may be of the “persistent” or “session” type, and may be used to improve security, personalize your experience and analyze site usage.


5.3. You have the option to refuse cookies by changing your browser settings.

6. Purpose of collecting information

6.1. We collect your personal information only with your consent to:


  • Responding to your requests
  • Process your orders
  • Improve our site and services
  • Send offers and newsletters (with your consent)


6.2. This information also allows us to better understand your interaction with our site and to offer you a more relevant experience.

7. Data security


7.1. We implement appropriate technical, administrative and physical measures to secure your personal information against loss, unauthorized access or disclosure.


7.2. We limit access to personal information to authorized employees only.


7.3. However, it is important to note that no method of data transmission over the Internet is completely secure. We cannot guarantee the security of your data to be 100% secure.

8. Liability

8.1. We are responsible for managing the personal information we collect and process in accordance with this policy.

9. Disclosure and retention of data

9.1. We do not sell or rent your personal information to third parties except for specific service needs as set out in this policy.


9.2. We retain your information for as long as necessary to respond to your requests, provide you with services or comply with legal obligations.

9.3. Information that is no longer necessary will be deleted or anonymized.

10. Access to your personal data

10.1. You have the right to access, update or request deletion of your personal information, subject to legal exceptions.

10.2. If you wish to exercise these rights, please contact us as indicated above. We will ask you to verify your identity to process your request.

11. Non-provision of personal data

11.1. If you do not provide the required personal information, we may not be able to provide the requested services.

12. Transparency

12.1. We are committed to being transparent about what personal information we collect and how we use it. Please feel free to contact us if you have any questions.